Ohio Valley Surgical Hospital receives 2022 Press Ganey Human Experience Guardian of Excellence Award®

Ohio Valley Surgical Hospital is recognized as a leader in the healthcare industry

January 4, 2023 (Springfield, Ohio) – Ohio Valley Surgical Hospital is pleased to announce it has been named a 2022 Human Experience (HX) Guardian of Excellence Award^® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.

As a winner of the Press Ganey HX Guardian of Excellence Award^®, Ohio Valley is in the top 5% of healthcare providers in delivering patient experience in the last year. Press Ganey works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.

“By putting their patients and workforce first each and every day, Ohio Valley is demonstrating their unwavering commitment to their employees and to the communities they serve,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “The caregivers at Ohio Valley have inspired us with the compassion, empathy and human connection they bring to the clinical healthcare setting. We are honored to partner with them as we celebrate their achievement.”

According to Steve Eisentrager, President of Ohio Valley, the award represents an important recognition from the industry’s leader in measuring, understanding, and improving the delivery of care. “It is an honor to be recognized by our patients who have rated us among the best in the nation. This award is a true testament to the outstanding care and commitment our staff gives to make sure that each of our patients receive the best experience possible.”

Ohio Valley Surgical Hospital, a physician-owned hospital, was established in 2009 and provides an award-winning care experience for elective surgical procedures and medical care. Ohio Valley recently announced a partnership with Dayton-based Premier Health and Columbus-based OhioHealth as part of an ongoing commitment to expand access to care and keep care local in Clark County. OVSH offers in-patient and out-patient surgical procedures, as well as affiliated services including imaging, 3D mammography, physical and hand therapy, primary care, sports performance improvement, colonoscopy screening and other wellness programs.

About Press Ganey

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. Press Ganey is a PG Forsta company.

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